Adacavo CRM

Terms of Service

Last updated: August 9, 2026

These Terms of Service (“Terms”) govern your access to and use of the Adacavo outdoor advertising management platform and related services (collectively, the “Service”), provided by Adacavo (“we,” “our,” or “us”). By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization.

1. Subscriptions & Plans

The Service is offered on a subscription basis at the plan levels described on our Pricing page (Starter, Growth, Scale, and Enterprise). By subscribing, you agree to pay all applicable fees for the selected plan and billing cycle.

  • Billing. Fees are billed in advance on a monthly or annual basis, as selected at checkout. Unless otherwise agreed, subscriptions renew automatically at the end of each billing period.
  • Overage & Credits. Plans include a monthly allotment of inventory credits. Additional usage is billed at your plan’s overage rate. Unused credits roll over for up to three months, after which they expire.
  • Changes. Upgrades take effect immediately and are prorated. Downgrades take effect at the start of the next billing cycle.
  • Taxes. You are responsible for all applicable taxes, except those we are required to collect and remit.
2. Acceptable Use

You agree not to misuse the Service. Without limiting the foregoing, you may not:

  • Resell, sublicense, or provide the Service to third parties except as expressly permitted.
  • Attempt to access, probe, or interfere with systems, networks, or data that you are not authorized to access.
  • Upload or transmit any malicious code, viruses, or content that violates applicable law or third-party rights.
  • Use the Service to store or process data in violation of applicable privacy or data protection laws.
  • Reverse engineer, decompile, or derive the source code of the Service.
3. Customer Data & Privacy

You retain all rights to the data you submit to the Service (“Customer Data”). We process Customer Data solely to provide and improve the Service, as described in our Privacy Policy and data processing terms.

The Service is multi-tenant and tenant-isolated. We implement reasonable administrative, technical, and physical safeguards to protect Customer Data. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

4. Intellectual Property

The Service, including its software, documentation, and all associated intellectual property, is owned by Adacavo or its licensors and is protected by applicable intellectual property laws. The Service incorporates third-party open source software as documented on our Licenses page. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes.

5. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ADACAVO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

7. Termination

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period, and no refunds are provided for partial periods unless required by law. We may suspend or terminate your access to the Service if you breach these Terms, for non-payment, or as required by law. Upon termination, you may export your Customer Data during any applicable notice period.

8. Changes & Governing Law

We may update these Terms from time to time. Material changes will be communicated to you by email or in-product notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in Florida.

Questions about these Terms? Contact us at legal@adacavo.com.